Shipping
Our team will contact you within 24hrs of your order to set an estimated delivery window.Â
Semi-Custom Cabinetry- 2-4 weeks
Custom Cabinetry- 4-6 weeksÂ
Thermofoil Cabinet Doors- 2-4 weeks
MDF Cabinet Doors- 4-6 weeks
Hardwood Cabinet Doors- 4-6 weeks
Accessories  – 1-2 weeksÂ
Cabinet Boxes Only- 4-6 weeks
White Glove Service – in-home delivery.Â
We will deliver the cabinets directly to the room of your choice in-house; up/down stairs for additional fee.Â
Our delivery personnel will have a list of the items in the order to confirm everything has arrived.Â
For smaller orders – we may use a trusted delivery partner – ShipCanada.Â
Larger orders – Yes, we require someone to be present on delivery to confirm all items have arrived.Â
We will confirm a delivery window 2+ weeks in advance.Â
Smaller orders – No, we will provide you with a tracking number – Delivery to front door.Â
Absolutely – choose the pick up option on checkout. We will reach out to coordinate a time.Â
We ship within 100km of our shop in Kingston, ON. Further than this? Please contact us.
Full Service Installation
Yes – we offer full service installation of our products within 100km of Kingston.Â
Upon request, we’re happy to manage your entire renovation project for properties within 50 km of Kingston. Through our trusted network of experienced professionals, we can coordinate every aspect of your project, including HVAC, plumbing, electrical, flooring, tile and backsplash installation, countertops, demolition, general contracting, and more.
With us overseeing the project, you’ll benefit from seamless trade coordination, a single, consolidated invoice, and one dedicated point of contact from start to finish—making the renovation process as simple, efficient, and stress-free as possible.
1. Self-Installation
If you’re planning to install the cabinets yourself or work with your own contractor, we’re happy to provide guidance on measurements, sizing, and layout design. We can review your plans and offer a second opinion to help ensure everything is on the right track. For supply-only projects, however, the client or installing contractor is ultimately responsible for verifying and approving all final cabinet measurements before ordering.
2. Full-Service Installation
With our full-service installation option, we take care of all measurements and site verification. We will confirm all dimensions prior to ordering and guarantee that the cabinetry is manufactured to the correct specifications for your space.
Absolutely!
To view our cabinetry, finishes, and samples in person, please contact us to book an appointment at our showroom, located at 683 Gardiners Road.
We also offer complimentary 3D cabinet layouts to help you visualize your space. We can either visit your home to take measurements or work from measurements provided by you or your contractor. Drawing on the experience of designing and installing hundreds of kitchens, we’ll offer practical recommendations and layout ideas to help maximize both function and style.
For clients seeking a more comprehensive design experience, we proudly partner with Robert Designs. For an additional fee, their professional design team will meet with you in your home to understand your vision and guide you through every aspect of the design process—from space planning and material selection to colours and finishes. They provide industry-leading, photo-realistic 3D renderings, allowing you to fully visualize your project before ordering. It’s a personalized, boutique design service backed by experienced professionals who will help bring your vision to life from start to finish.
Cabinet installation is typically completed within 1–5 days, depending on the size and complexity of the project.
For full-service renovation and contracting projects, timelines generally range from 2–8 weeks, depending on the scope of work, trade scheduling, and material availability.
Products
Semi-Custom Cabinetry- 10YR builders warranty.
Custom Cabinetry- 10-YR builders warranty.Â
This Limited Builder’s Warranty is provided by Kingston Cabinetry Ltd, hereinafter referred to as “the Builder,” to the purchaser(s) of cabinetry. This warranty is subject to the terms and conditions outlined below.
1. Coverage
The Builder warrants that the cabinetry and related components provided by the Builder will be free from defects in material and workmanship under normal residential use, subject to the exclusions below. This warranty is limited to the repair, replacement, or correction of defective Cabinets as described herein.
2. Warranty Period
- This Warranty is valid for 10 years from the date of installation.
- For hardware (e.g., hinges, handles, drawer slides), the warranty period may differ and is typically 5 years, as specified by the hardware manufacturer.
3. Warranty Coverage
This Warranty covers:
- Defects in Materials: Cabinets constructed with substandard or defective materials that cause the cabinets to fail in normal use.
- Finish Issues: Defects in the cabinet finish, including peeling, cracking, or excessive discoloration under normal use, provided it is not caused by misuse or environmental factors.
4. Exclusions
This Warranty does not cover:
- Normal Wear and Tear: Any damage resulting from normal usage, including scratches, dents, or fading due to exposure to sunlight or other environmental conditions.
- Defects in Workmanship: We are not responsible for 3rd party installation or workmanship leading to misalignment of doors, drawers, or other components.Â
- Improper Maintenance or Care: Damage resulting from improper cleaning methods, exposure to harsh chemicals, or failure to maintain the cabinets as per the builder’s instructions.
- Accidental Damage: Any damage due to accidents, mishandling, or external factors (e.g., flooding, fire, or physical abuse).
- Alterations or Modifications: Any damage caused by alterations or modifications to the cabinets not performed by the Builder or authorized representative.
- Damages Caused by External Factors: Environmental factors such as humidity, moisture, or excessive heat may cause changes in the cabinetry materials or finish that are not covered.
5. Claims Process
- The Customer must notify the Builder of any warranty claim within 30 days from the date the defect is discovered.
- To file a claim, the Customer should provide the following:
- A written description of the issue.
- Photographs of the defective cabinets or areas of concern.
- Proof of purchase and installation date.
- Upon receipt of the claim, the Builder will inspect the issue and, at its discretion, repair, replace, or provide a remedy for the defective cabinet(s) covered by this Warranty.
6. Limitations of Liability
- The Builder’s liability under this Warranty is limited to the repair or replacement of defective cabinets and is the exclusive remedy available to the Customer.
- The Builder is not responsible for any incidental, consequential, or indirect damages arising from defects in the cabinetry, including but not limited to, loss of use, labor costs, or other related expenses.
7. Transferability
This Warranty is Non-transferable and applies only to the original purchaser(s) of the cabinetry.
8. Governing Law
This Warranty is governed by the laws of the state of Ontario, and any disputes arising out of or relating to this Warranty shall be resolved in the appropriate court of Canada, Ontario.
9. Warranty Enforcement
This Warranty is the exclusive remedy for defects in the cabinetry and supersedes all prior or contemporaneous communications or representations about the product. No oral or written representations other than those made in this Warranty will be binding on the Builder.
We bring together top quality suppliers from multiple provinces to create our beautiful cabinetry. Each Canadian supplier with expertise in their individual craft (ex. hardwood doors) allows us to hand pick the best option for each element.
Set up an in-home consultation or visit us in-store. We would be glad to come see the project in person with our sample kits. Or – contact us and set up a time to visit our showroom @ 683 Gardiners Road.
Absolutely, contact us today to set up a time for a visit to our showroom.Â
Payments
For delivery orders – payment is due on order.Â
For full service installation – we require 50% deposit, 50% on completion.Â
Our online store allows for Credit, Debit and PayPal payments. On Request – Please contact us to organize payment by cheque or electronic transferÂ
Returns
If your cabinets arrive damaged or defective, please contact us within 7 days of delivery with photos of the damage or defect. We will assess the issue and arrange for a replacement or a repair at no additional cost to you.
For any inconsistency to the invoice- please let us know and we will replace the item at no additional cost.Â
We hold a minor variance allowance on custom products.
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