Terms & Conditions
Terms and Conditions for Kingston Cabinetry Ltd.
1. Introduction
Welcome to Kingston Cabinetry Online Store. By purchasing products or services from us, you agree to these terms and conditions. Please read them carefully.
2. Products and Services
We offer custom cabinetry design, manufacturing, installation, and related services. All products are made to order and subject to availability of materials.
3. Quotes and Pricing
- Quotes are provided based on the specifications provided by the customer.
- Pricing is subject to change based on material costs, labor rates, and any unforeseen adjustments.
- All prices are excluding taxes and any applicable fees unless otherwise stated.
4. Orders and Deposits
- A deposit of 100% of the total cost is required to confirm your order.
- All orders are considered final once the design has been approved and the deposit has been made.
5. Design and Customization
- Any designs, drawings, and specifications are subject to customer approval before production begins.
- Any changes to the original design after approval may incur additional fees or delays in delivery and installation.
- The company reserves the right to refuse design changes if they significantly impact the project timeline or costs.
6. Delivery and Installation
- Delivery times are estimated and may vary due to supply chain issues, weather conditions, or other unforeseen circumstances.
- The customer is responsible for ensuring that the installation site is prepared, accessible, and ready for installation.
- Any delays caused by the customer’s failure to prepare the site may result in additional charges or rescheduling fees.
- The company will make reasonable efforts to install the cabinetry within the agreed-upon time frame, but delays may occur due to circumstances beyond our control.
7. Warranty
- We offer a 10-year warranty on the craftsmanship of our cabinetry products.
- This warranty covers defects in materials or workmanship under normal use and care. It does not cover damage caused by misuse, neglect, accidents, or alterations made by the customer.
- Any issues covered by the warranty must be reported within 7days of installation/delivery.
8. Cancellations and Refunds
- Orders can be canceled within 2 days of deposit with a refund of the deposit minus any costs already incurred for materials or labor.
- Cancellations made after the approval of designs and initiation of production may not be eligible for a refund.
- Refunds will not be issued for custom or made-to-order cabinetry that has already been manufactured or is in the process of being manufactured.
9. Liability
- Kingston Cabinetry Ltd. is not liable for any damage or injury caused during the installation or due to improper use or maintenance of the cabinetry.
- Our liability is limited to the value of the products and services provided, excluding any consequential or indirect damages.
10. Privacy and Data Protection
- We collect personal information only for the purpose of fulfilling your order and providing customer service.
- Your personal data will not be sold or shared with third parties unless required by law or for the purpose of completing your order.
11. Force Majeure
We are not responsible for delays or failures in performance due to events beyond our control, such as natural disasters, strikes, or supply chain disruptions.
12. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Canada, and any disputes will be resolved in the appropriate courts in that jurisdiction.
13. Amendments
Kingston Cabinetry Ltd. reserves the right to update these terms and conditions at any time. Any changes will be communicated to customers via email or on our website.